Privacy Policy
Effective Date: 01/01/2025
Applies To: All users, worldwide
Babymoon Surrogacy ("we," "us," or "our") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your data when you visit our website, use our services, or communicate with us. We are based in California and operate globally, providing support to individuals and families worldwide.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information, depending on your interaction with us:
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Personal Identification Information: Full name, email address, mailing address, phone number, date of birth.
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Health-Related Information: Medical history, medications, or other reproductive health information voluntarily provided for surrogacy coordination.
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Transactional Information: Payment details and service history.
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Communications: Records of interactions via email, phone, or SMS.
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Technical Information: IP address, browser type, device information, and analytics data via cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
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Deliver our surrogacy and support services.
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Coordinate between surrogates, intended parents, and medical/legal professionals.
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Respond to inquiries and provide ongoing support.
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Communicate with you via email, SMS, or phone.
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Send updates, reminders, billing communications, and legal notifications.
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Process payments and administer contracts.
We do not sell or rent personal information or SMS opt-in data for marketing purposes.
3. Legal Bases for Processing (International)
Depending on where you reside, we may rely on different lawful bases to collect and process your data, such as:
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Consent (when you opt into communications).
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Contractual necessity (to provide our services).
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Legal obligations (as required by law).
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Legitimate interests (for internal operations, fraud prevention, and service improvement).
For EU/UK residents, we comply with the General Data Protection Regulation (GDPR). For California residents, we follow the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
4. Disclosure and Third Parties
We may share information with trusted partners such as:
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Fertility clinics, lawyers, and insurance providers involved in your journey.
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IT service providers that help run our systems.
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Escrow agents handling financial accounts.
We require all partners to uphold privacy standards aligned with this policy. We do not disclose SMS consent data or phone numbers to any third parties for marketing purposes.
5. SMS Communication Policy
By opting in to receive text messages from Babymoon Surrogacy, you may receive:
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Appointment confirmations or reminders.
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Journey updates or follow-ups.
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Legal and billing notices.
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Occasional promotions, only with your consent.
Message frequency varies. Standard message/data rates apply. You may opt out at any time by replying “STOP” or request help by replying “HELP” or contacting us directly.
6. SMS Consent and Communication
For California Residents (CCPA/CPRA):
You have the right to:
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Request access to the personal data we’ve collected.
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Request deletion of your personal data.
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Request correction of inaccurate data.
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Opt-out of the sale or sharing of personal information (though we do not sell or share SMS data).
For EU/UK Residents (GDPR):
You have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent at any time.
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Object to or restrict processing.
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Lodge a complaint with your local Data Protection Authority.
To exercise your rights, email us at [Insert Email Address].
7. Cookies & Tracking
We use cookies and similar technologies for analytics and to improve your website experience. You can adjust cookie preferences via your browser settings.
8. Data Retention & Security
We retain personal information only as long as necessary to fulfill legal or operational purposes. We take reasonable administrative and technical steps to secure your data from unauthorized access or disclosure.
9. International Data Transfers
Because we serve clients globally, your personal information may be transferred to and stored on servers outside your home country, including in the United States. These transfers comply with applicable privacy laws, including the use of standard contractual clauses where required.
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the data promptly.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Revisions will be posted on this page with the new effective date. We recommend reviewing it periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your rights, please contact us.
Terms & Conditions
Effective Date: 01/01/2025
These Terms and Conditions ("Agreement") govern your use of services provided by Babymoon Surrogacy ("we," "us," or "our"). By accessing our website, using our services, or engaging in any transactions with us, you agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Introduction
Babymoon Surrogacy offers surrogacy-related services to intended parents and gestational carriers. These services include consultation, medical and legal coordination, match-making, and administrative support. This Agreement outlines the rules for using our services and the relationship between us and our clients.
2. Service Description
We provide personalized surrogacy services, including but not limited to:
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Matching intended parents with gestational carriers.
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Coordinating medical evaluations, legal contracts, and other necessary procedures.
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Providing ongoing support for both intended parents and gestational carriers throughout the surrogacy process.
You understand and agree that we may update or modify the services provided, including any related fees or procedures, at any time.
3. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet the eligibility requirements. Additionally, all parties involved in surrogacy (including intended parents and gestational carriers) must comply with all medical, legal, and regulatory requirements applicable to the surrogacy process.
4. Fees and Payment
Babymoon Surrogacy charges fees for its services, which may vary depending on the nature of the services provided. Payment is required in full or according to the agreed-upon payment schedule as specified in the service agreement. All payments are subject to the terms specified in the agreement, and refunds are not guaranteed except as outlined in the agreement.
5. Confidentiality and Privacy
We are committed to protecting your privacy. Your personal information will be kept confidential in accordance with our Privacy Policy. We will not share or sell your personal data to third parties for marketing purposes. Any information shared with our partners (such as medical or legal professionals) is done in accordance with confidentiality agreements and applicable laws.
6. Communication and Notifications
By using our services, you consent to receive communications via phone, email, or SMS, including appointment reminders, service updates, and other relevant information. You may opt-out of marketing communications at any time by following the instructions in the message or contacting us directly.
7. Limitation of Liability
Babymoon Surrogacy is not responsible for any medical, legal, or other outcomes that may arise during the surrogacy process. We make no guarantees regarding the success of the surrogacy journey, including the health of the surrogate or the outcome of the pregnancy. Our role is to facilitate and coordinate services, but the ultimate success of the surrogacy depends on many factors beyond our control.
8. Intellectual Property
All content on the Babymoon Surrogacy website, including logos, graphics, and text, is the intellectual property of Babymoon Surrogacy or our partners and may not be used without permission.
9. Termination
We reserve the right to terminate or suspend your access to our services at any time for breach of these Terms or any other violation of applicable laws. In such cases, you will be notified of the termination and any pending obligations.
10. Dispute Resolution
In the event of a dispute, you agree to attempt to resolve the matter through informal negotiations. If the dispute cannot be resolved amicably, the parties agree to resolve the issue through mediation or binding arbitration, with the neutral third party chosen by Babymoon Surrogacy, in accordance with the laws of California.
11. Changes to These Terms
We may revise these Terms and Conditions from time to time. Any changes will be posted on our website, and the "Effective Date" at the top of the page will be updated accordingly. You are encouraged to review these Terms periodically to stay informed of any changes.
12. Indemnification
You agree to indemnify, defend, and hold harmless Babymoon Surrogacy, its affiliates, employees, agents, and contractors from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of your use of our services, violation of these Terms, or any actions taken in relation to the surrogacy process, including but not limited to medical and legal outcomes.
13. No Guarantees
While we strive to facilitate the surrogacy process effectively, we do not guarantee the success of any surrogacy arrangement, including the health of the surrogate, the pregnancy, or the birth. Surrogacy involves inherent risks, and we cannot predict the outcome.
14. Force Majeure
We are not liable for failure or delay in performance of our obligations under these Terms if such failure is due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, or technological disruptions.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to reflect the intent of the original provision to the extent permitted by law.
16. Waiver
No waiver of any provision of these Terms will be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in California.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Babymoon Surrogacy’s liability for any claim arising out of these Terms or your use of our services will be limited to the amount paid by you for services rendered in the 12 months preceding the event giving rise to the claim. In no event will Babymoon Surrogacy be liable for any indirect, special, incidental, or consequential damages.
19. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and any other agreements or policies incorporated by reference, constitute the entire agreement between you and Babymoon Surrogacy regarding your use of our services. Any prior agreements or communications are superseded by this Agreement.
20. User Content
If you submit or upload any content to our services (including feedback, suggestions, or personal information), you grant Babymoon Surrogacy a worldwide, royalty-free, irrevocable, and transferable license to use, modify, and distribute such content as part of our services.
21. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us.
